Shipping policy

TURNAROUND TIMES

*All orders will be shipped with the longest turnaround time in mind.*

Meaning if you have several ready made items plus a made to order item they will all ship with the made to order turnaround timeframe.

 Click here for more information on turnaround times and how they affect shipping.

Orders have a 2-4 day period to dispatch under normal circumstances.

Please note: Choosing express shipping does not speed up our dispatch process. It only makes delivery faster once your parcel is with Australia Post.

 


SHIPPING 

Domestic Shipping

We ship Australia wide through Australian Post services, our prices reflect the current increase to postage costs.

Flat rate shipping of:

Standard $12

Express $16

Please note these do not apply to wholesale orders.

International Shipping 

US SHIPPING PAUSED DUE TO TARIFFS.

We also currently ship to New Zealand and the US. International shipping rates are calculated at checkout. 

Note that if you are purchasing from outside Australia you may have to pay a customs fee, tariffs, etc. Please enquire with your post office for more information on this. We, at Ephemeral Designs, are not responsible for paying any of these fees.

If you'd like international shipping somewhere else please don't hesitate to reach out and I can have a look at postage costs!


Note: Due to Covid19 shipping may take longer than expected.